As artificial intelligence continues to reshape how businesses interact with customers, one sector long considered slow to digitise is now seeing a shift. VerbaFlo, a startup focused on bringing AI driven communication to real estate, has raised $7 million in seed funding to accelerate its platform and expand globally.
The round was led by Pi Labs, with participation from Haatch, Navigate Ventures, Old College Capital, the University of Edinburgh’s venture arm, and a group of family offices. With this latest investment, VerbaFlo’s total funding now stands at approximately $9 million, providing the company with resources to scale its technology and strengthen its international footprint.
Building an AI layer for real estate communication
Founded in 2024, VerbaFlo is developing a conversational AI platform designed specifically for the real estate industry. While many sectors have adopted automation tools and chatbots, real estate operations still rely heavily on fragmented communication across multiple channels, including email, phone calls, messaging apps, and web inquiries.
VerbaFlo addresses this challenge by creating a centralised AI powered communication layer that integrates directly with existing property management systems. The platform enables real estate owners and operators to automate key interactions across the entire resident lifecycle, from initial leasing inquiries to ongoing tenant engagement and maintenance requests.
By unifying communication into a single system, the platform helps reduce response times and ensures consistent, real time engagement with prospective tenants and residents.
Moving beyond traditional chatbots
Unlike conventional chatbot solutions that often provide limited, scripted responses, VerbaFlo deploys specialised AI agents tailored to different functions within real estate operations. These agents handle tasks across leasing, marketing, operations, and maintenance, allowing property teams to automate workflows while maintaining a high level of service.
The system is designed to manage conversations intelligently, understanding context and intent while executing actions such as scheduling viewings, answering queries, and coordinating service requests. This approach not only improves efficiency but also enhances the customer experience by providing faster and more accurate responses.
The platform also supports multilingual communication, enabling real estate operators to engage with a diverse tenant base across different regions without additional manual effort.
Driving efficiency and conversion
Real estate remains one of the largest global industries, yet much of its revenue generation depends on effective communication with prospective tenants and existing residents. Missed inquiries, delayed responses, and inconsistent messaging can directly impact occupancy rates and customer satisfaction.
VerbaFlo’s platform is designed to address these issues by enabling real time, always on engagement across channels. By automating routine interactions and streamlining workflows, the system reduces the operational burden on property teams while increasing conversion rates for leasing.
According to the company, this approach allows operators to focus on higher value tasks while ensuring that no customer interaction is overlooked.
Early traction and global expansion
The platform is already supporting more than 200,000 residential units globally, demonstrating early adoption among property owners and operators. VerbaFlo has seen strong growth across the UK and Europe and has recently expanded into the United States, where demand for AI driven property technology continues to increase.
The company plans to build on this momentum by entering additional international markets and further scaling its operations. The new funding will support product development, team expansion, and go to market efforts as VerbaFlo strengthens its position in the proptech ecosystem.
Scaling a vertical AI platform
At its core, VerbaFlo is positioning itself as a vertical AI platform built specifically for real estate, rather than a generic solution adapted from other industries. By focusing on the unique workflows and communication challenges of property management, the company aims to deliver more relevant and effective automation.
Founder and CEO Sayantan Biswas emphasised that the goal is to simplify and unify communication across the industry, enabling real estate operators to manage interactions more efficiently while improving the overall experience for residents.
As AI adoption accelerates across sectors, VerbaFlo’s approach highlights the growing importance of industry specific solutions that go beyond generic tools. With fresh funding and expanding global reach, the company is now focused on scaling its platform to meet the evolving needs of modern real estate operations.
