Jutro Medical Bets on AI to Rescue Europe’s Strained Primary Care System

Primary care in the Central and Eastern European region is facing mounting challenges, and Warsaw is no exception. An ageing population of general practitioners, clinic owners nearing retirement, chronic staff shortages, and growing administrative workloads have stretched primary care systems thin. Patients increasingly experience long waiting times and fragmented care, while doctors spend more time on paperwork than on medicine. Although telemedicine has helped ease access, it has struggled to replace the continuity and trust of traditional primary care.

Jutro Medical’s AI-First Answer

Warsaw-based startup Jutro Medical believes the solution lies in combining clinic ownership with an AI-first operating model. The company has just closed a €24m Series A extension led by Warsaw Equity Group, with participation from Vinci, naturalX Health Ventures, Fluent Ventures, Aternus, KAYA VC, and Inovo VC. The round also includes debt financing from mBank and Orbit Capital, bringing Jutro’s total Series A funding to €36m.

The new capital will be used to accelerate clinic acquisitions across Poland and lay the groundwork for expansion into other European markets.

Founded Amid a Primary Care Crisis

Jutro Medical was founded in 2020 by Adam Janczewski, who witnessed Poland’s primary care challenges firsthand. Coming from a technology background, Janczewski saw how fragmented IT systems, inefficient clinic workflows, and administrative overload were pulling doctors away from patient care. At the same time, a looming wave of GP retirements threatened access to publicly funded healthcare.

Rather than building a standalone telemedicine platform, Jutro set out to modernise the entire primary care stack.

An AI-Driven Roll-Up Model

At the core of Jutro’s strategy is an AI-first roll-up model. The company acquires local primary care clinics and integrates them into a unified platform powered by its proprietary electronic health record system. This EHR is tightly connected to AI agents that automate large portions of clinic operations.

These agents handle appointment scheduling, documentation, prescriptions, sick notes, and lab coordination. They also support virtual consultations and triage routine cases, while seamlessly escalating complex cases to human doctors. Patients who begin their journey online can continue treatment with the same physician at a Jutro-owned physical clinic, preserving continuity of care.

Strong Early Traction and Patient Satisfaction

Jutro Medical now serves around 120,000 patients and has facilitated more than 500,000 patient encounters. The company reports an average visit rating of 4.94 out of 5 and a Net Promoter Score of 86. In the past month alone, AI systems supported approximately 1,500 doctor visits, significantly reducing administrative burdens for clinicians.

By owning clinics, software, and AI workflows end to end, Jutro believes it has a structural advantage over players such as Babylon Health, Kry, and local telemedicine platforms, which often rely on fragmented provider networks or purely digital services.

Scaling Across Poland and Beyond

With its latest funding, Jutro plans to acquire more than 20 clinics per year in Poland while preparing for expansion into other European countries facing similar demographic and systemic pressures. The company is targeting €1bn in revenue over time while keeping EBITDA close to break-even, even as it reports 270 percent year-on-year growth.

As Europe’s healthcare systems grapple with rising demand and shrinking workforces, Jutro Medical is betting that deeply integrated AI, combined with physical clinic ownership, can rebuild primary care for the long term rather than simply patching its cracks.

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