Healthcare systems around the world are facing a growing challenge: demand for treatment continues to rise while the supply of healthcare professionals struggles to keep pace. Long waiting lists, clinician shortages, and increasing pressure on public health services have created significant barriers to timely care for millions of patients. Musculoskeletal conditions, including back, hip, and knee pain, are among the most common reasons people seek medical support, yet access to physiotherapy often involves lengthy delays. UK healthtech company Flok Health believes artificial intelligence can help close this gap, and the company has now secured fresh funding to accelerate its expansion.
The AI operated digital care platform has raised $12.5 million in an oversubscribed Series A funding round led by Albion VC.
The round also included participation from existing investors Eka VC and Form Ventures, alongside new investor Mercia Ventures.
The investment will support the expansion of Flok’s digital physiotherapy services across the United Kingdom, the development of new treatment pathways, and future international growth initiatives.
Reimagining Physiotherapy Through AI
Founded by former medic and athlete Finn Stevenson, technologist Ric da Silva, and a team of physiotherapy and AI specialists, Flok Health has developed a fully digital physiotherapy clinic delivered through a mobile application.
The platform focuses on musculoskeletal care, one of the largest categories of healthcare demand globally.
Rather than offering simple symptom checkers or basic exercise plans, Flok aims to replicate the experience of a live physiotherapy consultation.
The system uses real footage of physiotherapists and responds dynamically to patient inputs throughout an appointment, creating an interactive treatment experience.
Autonomous Care Delivery
One of the company’s most distinctive achievements is its ability to deliver complete physiotherapy care pathways without direct clinician oversight.
Flok has received approval as a healthcare provider from the UK’s Care Quality Commission and holds Class IIa medical device certification for autonomous delivery of full physiotherapy pathways.
These regulatory milestones position the company among a small group of health technology providers operating fully autonomous clinical services.
The platform is designed to assess patients, guide treatment plans, monitor progress, and adapt care pathways as recovery progresses.
Supporting Millions of NHS Patients
The service is already available to more than 2.4 million NHS patients across eleven regions in the United Kingdom.
Patients experiencing back pain can access treatment on demand through the platform without facing traditional waiting lists.
According to the company, NHS deployments have delivered measurable benefits for both patients and healthcare providers.
Recent implementations have helped reduce waiting lists while freeing clinical resources for more complex cases that require direct human intervention.
Positive Patient Outcomes
Flok reports strong patient satisfaction from recent NHS rollouts.
More than 80 percent of patients involved in one deployment stated that the AI operated clinic was as good as or better than traditional in person physiotherapy services.
At the same time, healthcare providers experienced substantial reductions in clinical workload, allowing physiotherapists to focus their attention where specialist expertise is most needed.
These results highlight the growing potential for AI to support healthcare delivery while maintaining quality standards.
Expanding Clinical Pathways
The newly secured funding will allow Flok to broaden the scope of its services beyond back pain treatment.
The company plans to launch new AI managed pathways covering hip pain, knee conditions, and women’s pelvic health issues.
These areas represent some of the highest demand treatment categories within the NHS and other healthcare systems.
By expanding into additional clinical pathways, Flok aims to increase access to care while helping healthcare providers manage rising patient demand more efficiently.
As health systems continue searching for scalable solutions to workforce shortages and growing patient needs, Flok Health is positioning itself at the forefront of a new generation of AI enabled healthcare delivery. With fresh capital, expanding clinical capabilities, and growing NHS adoption, the company is seeking to redefine how physiotherapy services are delivered in the digital age.